Privacy policy

Thank you for visiting our website and for your interest in our company. Data protection is an important issue for DMG Chemisch-Pharmazeutische Fabrik GmbH (hereinafter referred to as DMG), as the controller of the website. The protection of your personal rights is very important to us. For this reason, we have followed the principle of limiting the information we collect from you to which is necessary. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 (1) 1 f GDPR):

  • IP address

  • Date and time of the request

  • Time zone difference from Greenwich Mean Time (GMT)

  • Content of the request (concrete page)

  • Access Status/HTTP Status Code

  • Data volume transferred in each case

  • Website from which the request comes

  • Browser

  • Operating system and its interface

  • Language and version of the browser software

Processing of personal data

We collect and use your personal data obtained through the use of our Internet services only to the extent permitted by law and only for the purpose for which you have provided it to us (e.g. requesting information material, entering comments, ordering newsletters). The data collected is subject to extensive security measures that prevent unauthorized access, prevent misuse and protect against destruction or loss of the data. Data transmission via the Internet is carried out using SSL encryption. Standard browsers support this SSL procedure. If you decide to enter personal data such as name, address, telephone number or e-mail address, for example, via forms on this website, by sending them you agree that we may collect, process and use the data made available to us for the intended purpose, e.g. for processing your enquiry. We also collect the following data during this process:

  • IP address of the destination e-mail server

  • Date and time of the request

  • E-mail address of the sender

  • Recipient's e-mail address

If you send us an e-mail with confidential content, we strongly recommend that you encrypt it to prevent unauthorized knowledge and falsification on the transmission path. If you request information, for example, on products or services, we will use your data to send you the relevant information. For this purpose, it may be necessary for DMG to forward your data to affiliated companies, as well as to partner companies for the fulfilment of contracts. You can revoke this consent at any time with effect for the future. You can send your revocation in text form to privacy(at) or by post to DMG Chemisch-Pharmazeutische Fabrik GmbH, Data Protection Officer, Elbgaustr. 248, 22547 Hamburg.

External hosting

Our website is hosted by an external service provider. The personal data collected on our website is stored on the hoster's servers. This can be mainly IP addresses, meta and communication data, website accesses and other data collected during the simple use of our website. The hoster is used in the interest of a secure, fast and efficient provision of our online offer by a professional provider. The legal basis is therefore our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

The hoster we use will only process the data collected from you to the necessary extent to fulfill its service obligations. In this process, he will always follow our instructions. In order to ensure this data protection-compliant processing, we have signed an data processing agreement with our hoster in accordance to Art. 28 GDPR.

Data subject rights

You have the following rights in relation to personal data relating to you:

  • Right to information,

  • Right to rectification or erasure,

  • Right to restriction of processing,

  • Right to object,

  • Right to data portability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.


Cookies are small text files that are transmitted from the Internet to your computer together with the data requested. This data is stored there and kept ready for later retrieval. We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions.

We use technically necessary and technically unnecessary cookies. Technically necessary cookies are cookies that are indispensable for the functionality of our website. The legal basis for this is Art. 6 (1) 1 f GDPR in conjunction with § 25 (2) no. 2 TTDSG. Technically unnecessary cookies are cookies that, for example, enable the embedding of various services on our website. For us to be allowed to use technically unnecessary cookies, we request your consent via our cookie banner. The legal basis is therefore Art. 6 (1) 1 a GDPR in conjunction with § 25 (1) TTDSG.

In our cookie banner, you have the option of adjusting the cookie settings according to your wishes. You can also revoke or reconfigure already granted consent to technically unnecessary cookies via our cookie banner. Within the cookie banner, you will also find more detailed information on the cookies set under cookie settings.

You can access our cookie banner at any time by clicking on the Cookie Settings box at the bottom of the page.

Registration Media Centre

On our website we have integrated a so-called Media Centre, where you can find various information about us and our services. In order to access the media centre, you must first register or log in.

When you register, we collect the following data from you:

  • Name

  • E-Mail-Adress

  • University [optional]

  • Clinic [optional]

  • Laboratory [optional]

The data collected from you will be processed only for the specified purpose and stored only as long as it is necessary to fulfill the purpose. The data will not be passed on to third parties.

If you agree to receive information on upcoming events or similar via e-mail by ticking the relevant checkbox, we will also process the data collected for this purpose. In any case, the legal basis for the processing is your consent pursuant to Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. Upon withdrawal, your user account will be deleted immediately.

In our media centre, YouTube videos are embedded, which you can play if you are interested. With regard to data processing in the context of playing the YouTube videos, we would like to refer you to the section "YouTube" in this data protection policy.

Registration Interdentale event

When registering for an Interdentale event, we collect and process the data required for registration. This includes the name, first name, position, university/practice/laboratory and your e-mail address. The legal basis for data collection is the registration, Art. 6 (1) (b) GDPR.

As a participant, we will also inform you about future events using your e-mail address. You can object to the use for this purpose at any time by sending a message to or by using an unsubscribe link. The legal basis for data collection is Art. 6 (1) (f) GDPR.


If you decide to receive our newsletter, you can provide your e-mail address. This must be confirmed in the double opt-in procedure. The legal basis for receiving the newsletter is Article 6(1)(a) GDPR, your consent. You can revoke this at any time by sending a message to or by using an unsubscribe link.

Use of social media plug-ins

This website uses so-called "social plug-ins" of the social networks Facebook, Twitter and Instagram, which are operated by the

  • Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (Facebook & Instagram);

  • Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 Ireland.

The website uses the so-called two-click solution. This means that when you visit our website, no personal data is passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the logo. We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it, will the plug-in provider receive the information that you have accessed the corresponding website of our online offer. In addition, the data mentioned at the beginning of this data protection declaration is transmitted. In the case of Facebook, according to the respective providers in Germany, the IP address is anonymized immediately after collection. By activating the plug-in, personal data is therefore transmitted from them to the respective plug-in provider and stored there (in the case of US providers in the USA).

We have no influence on the data collected and data processing procedures, nor are we aware of the full extent of the data collection, the purposes of the processing or the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.

The plug-in provider stores the data collected about you as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 (1) 1 a GDPR.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in to the plug-in provider, the data we collect is directly assigned to your account with the plug-in provider. If you click the activated button and, for example, link to the page, the plug-in provider also saves this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but especially before activating the button, as this will help you avoid being assigned to your profile with the plug-in provider.

Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers communicated below. There you will also receive further information on your rights in this regard and setting options for protecting your privacy.

Addresses of the respective plug-in providers and URL with their data protection notices:

Use of Google services

On our website, we use various services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA and Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. During this, we may process your personal data. For lawful use, we obtain your consent for this via our cookie banner. The legal basis for the processing is therefore Art. 6. (1) 1 a GDPR. Google is a US company, which is why it is very likely that data is also processed in the USA. Consequently, the processing there also takes place based on the data protection laws applicable there. We cannot currently guarantee that Google will apply a data protection standard equivalent to ours when processing your data. Therefore, if you consent to the use of the respective Google services, your consent also includes the processing of your data in the USA in accordance with the regulations applicable there.


On this website, components (videos) of the company YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc. are used. Here we use the option " - extended data protection mode - " provided by YouTube. When you call up a page that has an embedded video, a connection is established to the YouTube servers and the content is displayed on the website by informing your browser. According to YouTube's information, in " - extended data protection mode -" only data is transmitted to the YouTube server, which of our Internet pages you have visited when you watch the video. If you are logged in to YouTube at the same time, this information is assigned to your YouTube member account. You can prevent this by logging out of your member account before visiting our website.

Further information on YouTube's data protection is provided by Google at the following link:


We use links to content on websites of other website operators. We have no influence on the data collected there or the data processing procedures, nor do we know the entire scope of the data collection, the purpose of the processing or the retention periods. We also have no information about the deletion of the collected data by the linked provider. In this respect, we are not responsible under data protection law for the data processing on the linked website. Further information on the purpose and scope of data collection and processing by the website operator can be found in the following data protection declarations. There you will also find further information on your rights in this regard and the settings options for protecting your privacy.

Addresses of the respective URLs with their data protection notices:







Questions about data protection

This data protection declaration is adapted and developed further in line with the development of data protection and security technology. We therefore reserve the right to amend or supplement this declaration if necessary.

The constant development of the Internet also has an impact on DMG's data protection strategy. Therefore, if you have any questions, suggestions, or comments regarding data protection at DMG, you can send them at any time by e-mail to the following address: privacy(at)

Postal address

DMG Chemisch-Pharmazeutische Fabrik GmbH
Data Protection Officer
Elbgaustr. 248
22547 Hamburg